“Values are a company’s deeply-held and enduring beliefs. Our values openly declare how the company expects everyone to behave and are embedded in our vision.”

Our vision is to be the best insurance and referencing business in the UK.

One Team

Working together for mutual benefit of customers, colleagues and shareholders

• Contributing to ways to improve our business

• Challenging the norm

• Being adaptable and flexible in our approach

• Acting on initiative

Ownership

Taking accountability and responsibility for our actions and decisions.

• Acting like owners

• Treating the business assets as our own

• Behaving with the business’ long term success in mind

Innovation

Committing to creative ideas that develop our business

• Contributing to ways to improve our business

• Challenging the norm

• Being adaptable and flexible in our approach

• Acting on initiative

Respect & Fairness

Respecting customers and colleagues and treating them as we expect to be treated ourselves

• Having confidences and in each other

• Creating a foundation of trust

• Holding the customer at the heart of business decision making

Proud to deliver an award-winning service

Continuing to deliver an unparalleled service that’s continually recognised throughout the industry

• 2019 – Sunday Times 100 best companies to work for in the UK No 46
• 2018 – Sunday Times 100 best companies to work for in the UK
• 2018 – Lincolnshire Business Award for Education, Training & Skills
• 2016 – ESTAS: Best supplier for Tenant Referencing – voted for by our customers
• 2016 -Feefo customer reviews: Gold Trusted Service
• 2016 – Top 50 Contact Centres for customer service in the UK

Barbon Insurance group is the UK’s largest tenant referencing and specialist lettings insurance company.