“Values are a company’s deeply-held and enduring beliefs. Our values openly declare how the company expects everyone to behave and are embedded in our vision.”
Our vision is to be the best insurance and referencing business in the UK.
One Team
Working together for mutual benefit of customers, colleagues and shareholders
Contributing to ways to improve our business
Challenging the norm
Being adaptable and flexible in our approach
Acting on initiative
Ownership
Taking accountability and responsibility for our actions and decisions.
Acting like owners
Treating the business assets as our own
Behaving with the business’ long term success in mind
Innovation
Committing to creative ideas that develop our business
Contributing to ways to improve our business
Challenging the norm
Being adaptable and flexible in our approach
Acting on initiative
Respect & Fairness
Respecting customers and colleagues and treating them as we expect to be treated ourselves
Having confidences and in each other
- Creating a foundation of trust
Holding the customer at the heart of business decision making
Proud to deliver an award-winning service
Continuing to deliver an unparalleled service that’s continually recognised throughout the industry
- 2019 – Sunday Times 100 best companies to work for in the UK No 46
- 2018 – Sunday Times 100 best companies to work for in the UK
- 2018 – Lincolnshire Business Award for Education, Training & Skills
- 2016 – ESTAS: Best supplier for Tenant Referencing – voted for by our customers
- 2016 -Feefo customer reviews: Gold Trusted Service
- 2016 – Top 50 Contact Centres for customer service in the UK